Frequently Asked Questions

 

How do I book an Event at the Museum?

To inquire about availability, please email [email protected]  (in the future it should be [email protected] ) SAMFA holds dates on a first come, first serve basis. A hold is not a reservation. A reservation is in place when the Rental Agreement has been signed and the 50% deposit is paid. If SAMFA receives a request for the same date, you will be notified and you will have two days to sign the contract and pay the deposit to turn your hold into a reservation. On the third day the venue will be released from the hold.

When is the rental balance due?

The 50% balance is due 30 days prior to the Event date. The Museum accepts payments by checks made payable to SAMFA and all major credit cards.

When are the rental spaces available?

Availability for rentals is venue specific. Please refer to rental hours for the venue of your interest. 

SAMFA is closed to the public on Mondays but remains available for private Events.

What time can setup start?

Standard access to the Museum’s main building for all vendors and clients is at 3:00 pm on the day of the Event. Vendors and clients are asked to be aware Museum visitors may be in the building until the Museum closes to the public at 4:00 pm.

Early load in may be requested for an additional cost. Approval of early load in is at the discretion of SAMFA’s director.

Is exhibition access included?

Exhibit access is not included with rental spaces but can be added on for an additional cost. Please note that food and beverage are not permitted in the exhibits for artifact preservation purposes.

What services are offered?

SAMFA does not provide full Event planning services.

SAMFA has an onsite Event coordinator assisting Renter and vendors with building access, overseeing Event set up and break down, and a Museum staff member is present throughout the Event.

What is not included in the rental rates?

SAMFA venue rentals do not include catering, equipment rentals, liability insurance, audio and visual services, decor, entertainment, or outside vendors.

Access to the exhibition galleries is not included with a venue rental. Please see Gallery Rentals

Are discounts available?

SAMFA Patron Plus or higher memberships receive a 10% discount on all venue rentals.

A 10% discount on rental rates is available for nonprofit organizations, veterans, active military, schools, and Museum Partner Organizations. This discount is only applicable for Events booked Sunday through Thursday.

10% on recurrent rentals as specified in the SAMFA’s Rental Policy.

Does the SAMFA require insurance?

All clients are required to provide a certificate of liability insurance, with the San Angelo Museum of Fine Arts named as additional insured, at least 30 days prior to the Event.

What if I need to reschedule my Event?

Up to 30 days prior to the contracted date of the Event, client may reschedule it, if an available date is suitable. A contract amendment must be signed, and a $200.00 rescheduling fee paid.

What if I need to cancel my Event?

Rental deposits are refundable if cancellations are made 60 days or more prior to the Event. SAMFA will not refund deposits, or any payments made within 60 days of the Event contracted date.

Does SAMFA have preferred vendors?

SAMFA has a list of catering companies for clients to choose from and a list of approved AV vendors.

There are no restrictions on other vendor services and our team is happy to provide you with names of vendors who have worked in the Museum before and delivered professional service to their clients. Please note that vendors must be approved by SAMFA Events Staff at least 2 weeks prior to the Event date.

Can we use an outside caterer or work with a caterer not on your list?

The Museum has designated caterers for Events. If one of our caterers cannot provide a specific service, an outside caterer may be approved by the Museum on a case-by-case basis.

Restrictions do not apply to specialty desserts such as wedding cakes.

What are SAMFA’s Event rentals alcohol policies?

Alcohol sales are not permitted at any of SAMFA’s facilities. All alcoholic beverage services must be handled by a licensed caterer, in accordance with Texas Alcoholic Beverage Commission laws. SAMFA does not rent venues for alcohol-only Events. Event attendees are not permitted to bring outside alcohol into the premises. No BYO alcohol Events are permitted.

Can Event supplies and equipment be stored overnight?

SAMFA does not accept deliveries in advance of load in or store items overnight after an Event.

What is SAMFA’s Event photography policy?

No photography sessions are permitted in the Museum Galleries.

Photoshoots are permitted with a paid Event reservation. Photoshoots must be preapproved by SAMFA. Photoshoots must be prearranged to last up to one hour and must be done outside of the Museum’s regular operating hours. Available hours are 9:00 am to 10:00 am and from 4:00 pm to 6:00 pm Monday through Saturday depending on space availability. Photo shoots require an advance payment of a $50 fee.

SAMFA does not provide photography services. Personal photography is allowed in rental venues. No flash photography is allowed in the Museum Galleries, except where noted by a posted sign.

Any professional photography and other inquiries should be directed to SAMFA Event manager at [email protected].

Can books or merchandise be sold during an Event rental?

Outside merchandise sales are not permitted at SAMFA rental venues. With prior approval, merchandise and books may be consigned in coordination with SAMFA’s gift store. The gift store would be happy to sell your book ahead and after a rental for a book presentation, reading or signing.

Art sales may be conducted as part of a rental for an exhibition at the satellite gallery spaces. 

Does the SAMFA have parking?

The Museum has free on-site open parking. Parking is subject to availability and capacity.

SAMFA dos does not provide parking valet services. SAMFA must be informed at least 30 days before the Event if valet services will be contracted. Valet services may start half an hour prior to the start of the Event and must finish at the end of the Event. SAMFA does not provide parking signage or cones.

Lost something at an Event?

Please email us at [email protected]. Lost items can be picked up during regular visiting hours.